CUSTOMER SERVICE


Please use the information below to address any customer service enquiries.
 

SHIPPING & DELIVERY

Please check the Australia Post website for details regarding Express Post delivery in your area

** All international orders are sent using Australia Post, the price of which will be calculated at the time of purchase. Australia Post generally takes between 5-12 business days, depending on location.

Forty Supply Co. are not responsible for any duties, tariffs, custom charges or additional charges levied by your country of entry. Please contact your local customs office for further information.

 

REFUNDS & RETURNS

Forty Supply Co. offers exchanges but no refunds. If you wish to exchange an item, please contact us at hello@fortysupply.co indicating the reason for the return and including your email proof of purchase.

Returns must be sent within 7 days of purchase and must be unwashed, unworn and in their original condition (including all tags & packaging). We recommend you use registered mail as Forty Supply Co cannot be held liable for lost shipments. Please note the cost of returning the item to us is your responsibility.

When exchanging garments please include a self addressed pre-paid satchel so we can send the item back to you. Grand Scheme regrets that we are unable to refund original shipping and handling costs, unless the item was faulty or not as ordered.

Please note we can only process the return of items purchased at www.fortysupply.co. Purchases made from other retailers, including private sellers must be returned to the place of original purchase and are subject to the return policy of that retailer.


 

PRIVACY POLICY

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. Please note that this Privacy Policy may change at any time. While using the fortysupply.co website you accept the terms and conditions outlined in this privacy policy and the terms of use.
 

REGISTRATION

Personal information is gathered by Fortysupply.co during the order checkout process. During the checkout process, your name, address, e-mail address, telephone number and payment information is collected. You also have the option of setting up an account to store personal information at which time a username and password are collected as well. Please note that your user name is you email address and you are able to create your own unique username. If you forget or lose your password you can have it resent and the new password will be emailed to the address on file. For security reasons Fortysupply.co does not store sensitive credit card information on our servers. To view your account history, click My Account at any time to view your Fortysupply.co order history and track the status of your orders placed online. In order to view the information in the My Account section of the site you must first log in using your username and password. Remember your username is your email address.
 

INFORMATION USAGE

The information collected during registration is used primarily to process and ship your order. Fortysupply.co will periodically update customers via email about new product updates and promotions. If you wish to be removed from this email list, then please visit Fortysupply.co and remove your email address or email hello@Fortysupply.co with “remove email address” written in the subject or body. Your account information is maintained privately on our secure web servers. Fortysupply.co does not sell, share or rent email address and does not condone unsolicited email. Fortysupply.co will disclose such information in response to law enforcement agency’s request. Remember, Fortysupply.co will not use or transfer the personal information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.
 

COOKIES

Cookies are small text files that are stored on your computer’s hard drive and used by Fortysupply.co to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies are also used to personalise your experience while using the Forty Supply Co .com website and remembering your information when you return to the Fortysupply.co website. This functionality is activated when the “Remember Me” check box is clicked. To turn this functionality off, simply uncheck the “Remember Me” check box.

SECURITY

The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with discretion. SSL technology encrypts your order information to protect it from being decoded by anyone other than Fortysupply.co. Once you enter the checkout page your computer will being communicating with our server in secure mode. You can tell that you are in the secure mode by the “http” in the web address will be replaced by “https”. Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window. Only browsers that use the 128-bit Secure Socket Layer protocol are able to order through the Fortysupply.co website. If your browser does not support SSL, please upgrade your browser.



TERMS OF USE

These terms and conditions of use (the “terms”) set forth the terms on which Forty Supply Co. provides you access to this web site (“Site”). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.

 

DISCLAIMER

You expressly acknowledge that your use of this site is at your sole risk. Forty Supply Co. is providing this site and its contents on an “as is, as available” basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, Forty Supply Co. disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose – some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, Forty Supply Co. does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Forty Supply Co. nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Forty Supply Co. also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

 

PROMOTIONAL OFFERS & CONTESTS

Forty Supply Co. reserves the right to cancel any transaction due to unauthorised, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.

 

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of Forty Supply Co., its merchandise suppliers, or its licensors.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Forty Supply Co. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Forty Supply Co.’s copyright, trademark and other proprietary rights.

All Content on the Site is protected by Australian copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Forty Supply Co. uses in connection with the Site shall remain the exclusive property of Forty Supply Co. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Forty Supply Co. All other trademarks, product names and company names or logos on the Site are the property of their respective owners.

 

LINKS TO THIRD PARTY SITES

The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Forty Supply Co. and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Forty Supply Co. is not responsible for webcasting or any other form of transmission received from any Linked Site. Forty Supply Co. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Forty Supply Co.y of the Linked Site or any association with its operators.

 

SHOPPING

Forty Supply Co. does not guarantee, warrant or endorse any product or service not manufactured or performed by Forty Supply Co., nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Forty Supply Co. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Forty Supply Co
 

ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Forty Supply Co. reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

 

COLOUR

We have made every effort to display as accurately as possible the colours of the advertised products that appear at the Site. However, the actual colours you see will depend on your monitor. We cannot guarantee that your monitor will display any colour accurately.

 

TERMINATION

Forty Supply Co. reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.